Questions
Frequently Asked
Curious about our delicious offerings at Sweet Nelly's? Here are some common questions we receive about our bakery, products, ingredients, and ordering process. We hope these answer your queries and help you savor your experience!
What ingredients do you use?
At Sweet Nelly's, quality is our priority. We use only fresh, high-quality ingredients sourced from local suppliers. Our treats are free from artificial preservatives, and we take pride in using homemade recipes that ensure the best taste.
Do you offer custom orders?
Absolutely! We love creating custom desserts tailored to your special occasions. Whether it’s a birthday cake or a dessert box for an event, just reach out, and we’ll work together to make your vision a reality.
How far in advance should I order?
To ensure we meet your needs, we recommend placing your order at least 48 hours in advance. For larger orders or special requests, it's best to give us a week's notice to guarantee availability.
Can I pick up my order?
Yes! We offer convenient local pickup at our bakery. You can select your preferred pickup time during the ordering process and enjoy your treats fresh from Sweet Nelly's!